Thank you for making a purchase!

First of all, if the coins haven't been added to your balance straight away, please check your in-game inbox! Purchases that don't add up to your total coin balance right away may take up to 4 hours to appear in your in-game inbox during busy periods. If you have waited more than 4 hours but the coins are nowhere to be found, please contact us through 'Ask Genie' or 'Concierge' along with the details of the purchase including the date and time of the purchase as well as the Payment ID.